Flat rate tracked domestic shipping of $11.95 with FREE domestic postage for orders over $170 AUD

Shipping

The Sergery is happy to offer FREE  DOMESTIC SHIPPING for physical orders over $170. For orders under $170 there is a flat rate shipping charge of $11.95 Australia Wide, however for some smaller things like packets of needles we will pop them in a smaller parcel where possible, and post them for $4.95. Postage is also carbon neutral as an added bonus!

Free fabric swatches are posted in a standard prepaid Australia Post envelope without tracking. Unless part of a bigger order where they will be included in the larger parcel.

Local pick up from Hemmant, Queensland, Australia can be organised via prior arrangement, please send me a message at hello@the-sergery.com.au to discuss.

Because no one wants to wait around for the postie, we like to have your orders packed and posted by the following business day.

  • Tracking is generally supplied via email supplied when your order is being picked, If you have not received any tracking information within a reasonable timeframe please get in touch.
  • Physical orders are shipped Australia wide with Australia Post.
  • Due to the current climate the estimated delivery time can vary considerably, though we expect parcels to be delivered in around 3–6 business days. Please check the Australia Post website for more up to date information.

For international shipping please send an email to hello@the-sergery.com.au so we can organise a custom quote for you, we are happy to do it! There's just so many variables for each location and we haven't developed a system for it just yet.